Introducing New Features on pPanel & Premium Support

September 6, 20230

At Pofii, we’re always on the lookout for ways to enhance your web hosting experience. We’re thrilled to announce some exciting new features on our pPanel, designed to make your website management smoother and more efficient.

One-Click Staging, Free (all plans)

Gone are the days of complex staging setups. With our new one-click staging feature, you can easily create a clone of your live website. This allows you to test changes, updates, or new features in a safe environment before pushing them to your live site. It’s a game-changer for web developers and site managers!

One-Click Instant Free SSL (all plans)

Security is paramount in today’s digital age. That’s why we’re introducing one-click instant free SSL for all our users. With just a single click, you can secure your website, ensuring that your visitors’ data remains private and protected.

Enhanced Live Chat Support

We understand the importance of timely support. That’s why we’re offering two tiers of live chat support:

  • Standard Live Chat Support: Available 4 hours per day, we aim for an initial response time within 10 minutes, with real-time responses thereafter.
  • 24/7 Live Chat Support: For those who require round-the-clock assistance, we’re introducing our 24/7 Live Chat support at an additional fee of €9.99 EUR (or its local currency equivalent, e.g., USD, GBP).

Remember, our Email Support is available 24/7 and is free of charge. You can always reach us at [email protected]. Additionally, our Ticket System remains accessible through your customer dashboard 24/7, free of charge.

Premium WordPress Support

For our WordPress hosting customers, we’re excited to introduce our Premium WordPress Support. This service is designed to offer an elevated level of assistance, potentially saving you from the additional costs of hiring developers for specialized tasks.

Note on WordPress Support: All our WordPress hosting customers will continue to receive standard WordPress support that adheres to industry best practices. Our commitment is to assist all our clients to the best of our abilities. Opting for Premium WordPress Support does not diminish the quality or extent of our standard support. It’s simply an additional service for those who require expert assistance.

At Pofii, we’re committed to providing you with the best web hosting experience. With these new features on pPanel, we hope to make your website management even more seamless. As always, we’re here to support you every step of the way. Happy hosting!

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